IT Concepts That Non-IT People Don’t Get
Since I “work with computers” I tend to get asked to do fair amount of unofficial technical support for family and neighbours. I’ve noticed that the same confusions about IT crop up again and again. Here’s my top ten.
(Note that due to my background this is going to be Windows-centric. Please don’t take this to mean that I think Windows PCs are unfriendly – it’s just I don’t know enough about other systems to be able to comment. I also don’t want to come across as elitist – if non-IT people don’t understand something, that’s not because they’re dumb – it’s because we haven’t made computer systems obvious enough.)
Read more of this article »